Entry Level Customer Service Representative Job at CAP Productions, Richmond, IN

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  • CAP Productions
  • Richmond, IN

Job Description

Job Description

Job Description

NO EXPERIENCE REQUIRED

We seek an energetic and devoted Customer Service Rep to join our growing company. As our company’s Customer Service Rep, you will be the person that develops a healthy relationship between our potential and existing customers. Customer Service Reps in our company play an essential role in our company’s growth and must have the necessary skill to continue that growth with our client base. We are looking for hard working individuals with excellent communication skills and a positive, goal-oriented attitude to join our team.

Customer Service Duties and Responsibilities

  • Assist customers in finding what they are looking for and determining which product best suits their needs
  • Continually develop and improve customer service skills.
  • Learn and be knowledgeable about the company’s products and give customers honest feedback on store merchandise
  • Work with co-workers to optimize customer satisfaction.
  • Create valuable and trusting relationships with customers
  • Cross-sell products
  • Handle sales transactions
  • Keep all products well-stocked.
  • Attend and engage in team meetings

Customer Service Requirements

  • Friendly and professional demeanor
  • Fluency in English
  • Must be 18 years of age

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