Job Description

Insurance A/R Specialist

NHC HomeCare Florida Regional Office in Panama City, FL is looking for an Insurance A/R Specialist to join our team. This position works under the direction of the Billing Manager to assure the accurate and timely collection of Homecare accounts receivable from Medicare, managed care, and commercial insurance.

Qualifications:

• High school diploma. Additional business and computer courses desirable
• 3+ years of third-party healthcare billing experience, preferably in home health care, including multiple carrier experience with EOB's and claims denials
• Knowledge of Medicare and Third Party Insurance Guidelines
• Self-motivated. Able to work with little supervision
• Proficient in verbal and written communications, including active listening skills
• Strong organizational skills, work ethic, and high attention to detail
• Investigative personality-ability to efficiently determine the problem and get to the bottom of an issue
• Excellent customer service and telephone etiquette skills

Performance Requirements:

• Ability to speak, read, write, hear/comprehend in order to communicate adequately to carry out job duties and responsibilities
• Mental acuity high enough to adequately perform job requirements and learn new skills
• Ability to work cooperatively and harmoniously with a wide variety of people including insurance companies, patients, and other NHC HomeCare staff
• Must have predictable and consistent attendance

Specific Responsibilities:

• Work outstanding Aged Accounts Reports
• Maintain a file on accounts requiring follow up until accounts are satisfactorily resolved.
• Review claims denials and submit corrected claims and/or follow up appeals
• Assist patients in understanding their balances after insurance has processed
• Be a reliable resource for other staff regarding insurance and their requirements
• Communicate with homecare offices as needed for claim and collection follow up
• Other duties as assigned from time to time

National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.

The NHC environment is one of encouragement and challenge... innovation and improvement... teamwork and collaboration... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.

If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today.

EOE

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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