Job Description

About the Business:
We are a dynamic organization committed to building a world-class customer support team across the U.S. and Canada. Our high-volume hiring strategy focuses on attracting talented individuals who are dedicated to delivering a superior customer experience and supporting our community operations division. Join us in shaping the future of customer support by identifying and onboarding the best talent in the industry.



About the Team:
At ***, our Talent Acquisition team is on a mission to revolutionize candidate engagement and set a new industry standard. We focus on creating exceptional candidate experiences, fostering equitable processes, and ensuring every interaction moves us closer to building a diverse and talented support organization.



What You'll Do:

• Partner with stakeholders to ensure participation and collaboration throughout the recruiting process, including strategy meetings, sourcing sessions, and panel coordination.
• Proactively assess recruiting performance metrics such as offers report, time in stage, and conversion rates.
• Maintain strong communication with candidates, aligning expectations and providing a positive experience from initial contact through onboarding.
• Understand candidates' skill sets and how they align with broader team goals.
• Collaborate with Hiring Managers to develop accurate job descriptions and inform effective hiring strategies based on team insights and required competencies.

Basic Qualifications:

• Minimum of 2 years experience managing full-cycle high-volume recruiting.
• Proven ability to own the recruitment process from sourcing to closing.

Preferred Qualifications:

• Bachelor's degree in Business, HR, Communications, or related field.
• Experience partnering with and influencing senior-level business leaders.
• Knowledge of ICIMS or other applicant tracking systems.
• Data-driven decision-making skills.
• 3+ years of recruiting experience.
• Ability to work in a hybrid environment (T/W/Th in-office, M/F remote, 8AM-5PM).

Job Tags

Work at office,

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